UBox Worldwide, a division of Menuet Maritime, Inc. is a Non-Vessel-Operating
Common Carrier (NVOCC), specializing in the export of goods via ocean shipping.
We have an NVOCC License, which is recognized by the Federal Maritime
Commission (Copy available upon request).
LIABILITY COVERAGE (LLC)
Less Than Container Load (LCL)
If you are
shipping cargo on an LCL basis, in case of any loss or damage to or in
connection with the cargo exceeding in actual value the equivalent of $500
lawful money of the United States, per package, or in case cargo not shipped in
packages, per shipping unit, the value of the cargo shall be deemed to be $500
per package or per shipping unit. Therefore, the carrier's liability, if
any, shall be determined on the basis of a value of $500 per package or per
shipping unit or pro rata in case of partial loss or damage.
We recommend purchasing marine insurance. There are two types of
1. All risk insurance
All risk insurance covers damage and or loss of goods. This insurance is only
available if, and only if, your goods are professionally packed and stowed for
shipping. A packing list with values or commercial invoice must be tendered
prior to the shipment sailing.
2. Total loss insurance
Total loss insurance only covers your cargo if the entire shipment is lost. A
packing list with values or commercial invoice must be tendered prior to the
cargo must be packed properly for export to be eligible for the above-described
insurance. If you are shipping used household goods or personal effects, the
above-described insurance will only cover loss unless otherwise agreed upon in
writing by Ubox Worldwide.
We make every effort to have your shipment arrive at its destination on time.
However, we do not guarantee a specific transit time.
must be completed and sent to UBox Worldwide before warehouse delivery.
Specific instructions will be given in advance
and in writing as to what documentation is required for shipping
Failure to complete the documentation required by Ubox Worldwide, in
can result in a delay of your shipment, storage and Customs penalties
If cargo value is greater than $2,500, by law we are required to file your
information with US Customs. As a result, a $25.00 charge will be added to your
All international shipments are subject to destination charges. These charges
can include the following: Port Fees, Customs Clearance, Terminal Charges,
Agent Handling, Import duty, tax, VAT, etc. These charges are to be paid by the
consignee unless otherwise agreed to in writing by UBox Worldwide.
It is the responsibility of the consignee to clear customs at destination
unless otherwise agreed to in writing by UBox Worldwide.
is the responsibility of the shipper to know and understand the import
and regulations of the country they are shipping to. It is also
the shipper's responibility to make sure packaging is suitable for
It is the
responsibility of the shipper to declare any hazardous materials being shipped.
A hazardous declaration must be submitted prior to booking. If you are shipping
undeclared hazardous cargo, penalties, fines and delays may incur as a result.
US Customs can hold,
search and confiscate your cargo with or without warning. Any charges that
incur as a result are to be paid by the shipper. If shipper refuses to pay,
his/her shipment will be placed on hold until charges are paid in full.
Payment is due upon receipt of invoice and prior to the shipments sailing date. If not
paid on time, and in full, your shipment may be held and storage charges may
UBox Worldwide accepts the following methods of payment: VISA or MASTERCARD (CHECKS AND WIRE TRANSFERS must be preapproved by management prior to shipping)